I would just like to say thank you so much for all your help and support with Cleo.  As you know we got Cleo from the RSPCA at nine months old.  She had major anxiety issues which stopped her eating and she destroyed the house when I left her.  The vet suggested putting her on medication to calm her down but fortunately I listen to you and avoided that route.  I followed your advice and within just over a week she is a lot calmer and crate trained.  What I love is the fact you are always on the other end of the phone if things are getting hard.  Still working with her and I am looking forward to moving onto obedience classes with you in a month.  Thanks again.  Rebecca and Tim Kenmore.